Terms & Conditions

Effective from 31 March 2016

The website is owned and controlled by Countmagic Services Private Limited, a company duly incorporated under the Indian Companies Act, 1956 having its registered office at 1292, Block C, Sushant Lok, Phase 1, Gurgaon-122009, Haryana. www.visheshagya.in acts as an intermediary by offering the user taxation, legal , business accounting, audit, financial, secretarial, medical, counseling, healing, first aid, management, business consulting, educational and other related services with professionals having the relevant expertise. The General Terms & Conditions mentioned below form a contract and agreement between you - the visitor / user and Countmagic Services Private Limited -the owner of the website for the use of the website, www.visheshagya.in. By using this website you acknowledge that you have read, understood and agreed to comply with these terms and conditions. You are requested to only use the website post acquainting, understanding and completely accepting the Terms & Conditions of use. Countmagic Services Private Limited may at its absolute discretion from time to time amend, supplement, change or modify the terms and conditions that govern your use of this website. You are responsible for checking these terms and conditions periodically to remain in compliance with these terms and conditions. Your use of the website following any such change or modification constitutes your consent to follow and be bound by the said changed or modified terms and conditions.

1.  Terms of usage

The website is deemed to be in use when it is loaded in temporary or permanent memory of your Computer. Countmagic Services Private Limited and its personnel at their sole discretion and without any prior notice reserve the right to deny you access to the website including any portion thereof. Subject to the Terms and conditions mentioned herein, Countmagic Services Private Limited shall take reasonable care to ensure security and to prevent unauthorized access to the services, which are part of the website using technology reasonably available to Countmagic Services Private Limited at that point of time. Countmagic Services Private Limited through the website acts as an intermediary or a platform wherein the visitors / users are able to access the experts in their respective professional fields on the website www.visheshagya.in offeringtaxation, legal, business accounting , audit, financial , secretarial,medical, counseling, healing, first aid, management and business consulting, educational and other related services. Countmagic Services Private Limited in its sole discretion without prior notice may discontinue with any of the services available on the website, change its terms and conditions and you agree to abide by such changes, modification or discontinuance of the services. The sole objective of the website is to provide a platform / act as an intermediary for bringing the visitor / user who are need of professional advice in contact with the experts of different professional who in turn will render advice to the visitor / user on their query raised on payment of fee. A variety of payment options are available for making payments at our website which are protected, safe and secure and include payments by credit or debit cards. The payment is made through payment gateway which is safe and secure. No third party has any access to any of your personal details or credit card or debit card information submitted by you while you are submitting the same at our website. All your personal information like name, credit card number and CVV number etc. are encrypted so that they cannot be read during data transmission over the Internet. Countmagic Services Private Limited maintains/owns records of transactions transacted on the website through the computer systems or otherwise. Such records maintained by Countmagic Services Private Limited from time to time shall be accepted by you as conclusive and binding for all purposes and shall be conclusive proof of the genuineness and accuracy of such transactions.

2. Restriction on use

You agree not to use the website in any manner inconsistent with these Terms and Conditions and for no other purpose as mentioned in the website.

  1. You agree to use the website only for personal use.
  2. You agree not to use the website contrary to law and for any illegal purpose.

The services and contents of the website which includes the contents, text, graphic, video and audio are the property of Countmagic Services Private Limited and are protected by applicable intellectual property laws of India. The trademarks, logos, slogans and service marks displayed on the website, are registered and unregistered trademarks of Countmagic Services Private Limited. The contents of the website constitute intellectual property including copyright of Countmagic Services Private Limited and the contents and the information contained therein shall not be transmitted or transferred by you. You agree and acknowledge that all the intellectual property in the website vests and continues to vest with Countmagic Services Private Limited only. You agree not to misuse or violate the intellectual property of Countmagic Services Private Limited displayed in the website save and except provided in these Terms & Conditions. You agree to protect the proprietary rights of Countmagic Services Private Limited in the website during and after the term of this Agreement. Any violation of the intellectual property right of Countmagic Services Private Limited will give a right to ¬Countmagic Services Private Limited to claim damages, costs and forthwith cessation of the infringement of the said intellectual property right. This will not bar Countmagic Services Private Limited from initiating civil and / or criminal prosecution against the offender ‘Intellectual property’ means and includes any design, trade mark, logo, text, content, photographs, video, audio, graphics, slogans, images, illustrations, icons, photographs and service marks contained in the website which also includes copyrights, trademarks, service marks, patents or other proprietary rights. Nothing contained on the website should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any Trademark, design, information (which may constitute copyright) or any other intellectual property displayed on the website without the prior written permission of Tri-star Products Pvt. Ltd. Any misuse of the Trademark, design, information (which may constitute copyright) displayed on the website, or any other content on the website, except as provided in these Terms and Conditions, is strictly prohibited. The contents of the website may include trade secrets of Countmagic Services Private Limited. You agree to protect the trade secrets of Countmagic Services Private Limited having rights in the website or its content during and after the term of this Agreement and to comply with all reasonable written requests made by Countmagic Services Private Limited or its suppliers of content, equipment or otherwise to protect their and others' contractual, statutory and common law rights in the website. You agree not to use, transfer, dispose or disseminate of any information contained in the website in any manner that could compete with the business of Countmagic Services Private Limited or otherwise compromise or imperil the interests of Countmagic Services Private Limited. You shall not Cache or permit caching by any person or use the website to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including threatening or obscene material or engage in any kind of illegal activity.

3.  DISCLAIMER

The Website is maintained by Countmagic Services Private Limited and use of the website by you is subject to the Terms and Conditions and all applicable Indian laws and all rights are reserved with Countmagic Services Private Limited. Neither this website nor any content of it may be downloaded, reproduced, stored, distributed, adapted, translated, or transmitted in any form or by any means or medium, whether now known or hereinafter invented, without prior permission of Countmagic Services Private Limited. The purpose of the website is to provide you with a platform to interact and seek advice from an expert. Countmagic Services Private Limited gives no representation or warranty as to its accuracy, adequacy, suitability, usefulness, timeliness, applicability, reliability or completeness of the information. The information on the website has been included in good faith for general informational purposes only. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. The information and guidance provided in the website does not constitute a recommendation or solicitation by Countmagic Services Private Limited or any of its personnel to order or avail any services as mentioned therein. Any decision by you should be based solely on your own evaluation as per your need and requirement. It is your sole responsibility to evaluate the completeness, accuracy or usefulness of any service, opinion, guidance or other content made available on the website and Countmagic Services Private Limited claims no guarantee or responsibility for the same. While Countmagic Services Private Limited and its personnel have taken adequate care to ensure completeness, accuracy, transparency etc. of the information and services available and provided on the website, neither Countmagic Services Private Limited nor any of its personnel shall be anyway liable for any loss or damage caused to you claiming that they had suffered loss or damage directly or indirectly as a result of placing reliance on information obtained through the website and acting thereon. Countmagic Services Private Limited makes no warranty regarding the transactions entered into through the website. The views expressed on the website are the personal views of experts and any reliance placed on the same shall be at your own responsibility, risk and peril. The views and opinions expressed therein should in no way be taken as an affirmation of the same by Countmagic Services Private Limited. Countmagic Services Private Limited does not take any guarantee or responsibility for the views and opinion expressed therein and is not liable for any loss or damage which may occur to you directly or indirectly by placing reliance on the same.

4. Indemnification

You agree to indemnify, defend and hold harmless Countmagic Services Private Limited and its directors and employees, representatives, suppliers and Advisors, against any claim, suit, action or other proceeding brought against Countmagic Services Private Limited, its directors and employees, representatives, suppliers and as by a third party, to the extent that such claim, suit, action or other proceeding brought against Countmagic Services Private Limited, its directors and employees, representatives, suppliers and Advisors is based on or arises in connection with the use of this website, or by the use of the services mentioned therein, violation of these terms and conditions or any links therein which may include unauthorized use of the website including use of the website contrary to law by you or someone using your computer or a violation of the terms and conditions contained herein by you or any misrepresentation or breach of representation or warranty contained herein made by you or any breach of any covenant or agreement to be performed by you hereunder including that of violation of our intellectual property rights which may result in damage or injury. These instances are merely illustrative and are not deemed to be exhaustive for the purposes of indemnification. You agree to pay any and all costs, damages and expenses, including, but not limited to, reasonable Advocate’s fees and costs awarded against or otherwise incurred by or in connection with or arising from any such claims, suits, actions or proceedings attributable to any such claim.

5.  Obligations & Dutues of the expert]

That the expert has represented and assured Countmagic Services Private Limited that it holds a valid and subsisting degree and good credentials in his or her professional field. That it is clearly understood that there is a separate contract between the user / visitor and the expert under which the expert gives his guidance and opinion on the issues raised by the user / visitor for a consideration. It is reiterated that Countmagic Services Private Limited has no role to play in this contract between the user / visitor and the expert and each of them is liable for their action and inaction against each other. The expert agrees to follow the code of conduct as is generally accepted in his or her profession. That the expert shall render his/her advise to the best of his/her knowledge and ability. The expert undertakes, assures and agrees to adhere to the time slot allotted by him or her. If for any reason beyond the control of the expert he or she is not able to adhere to the time slot so given to the user / visitor, the expert at the earliest undertakes to reschedule the time slot to the convenience of the user / visitor. In the event of any cancellation of appointment / time slot by the expert he or she shall be liable to pay a penalty equivalent to the fee / consideration which he or she would have earned from such appointment or time slot. Countmagic Services Private Limited shall settle the accounts as per the agreed terms in the first week of the succeeding month for the fee/consideration earned by the expert in the past month. The expert agrees to indemnify, defend and hold harmless Countmagic Services Private Limited and its directors and employees, representatives, suppliers and Advisors, against any claim, suit, action or other proceeding brought against Countmagic Services Private Limited, its directors and employees, representatives, suppliers and as by the user / visitor to the extent that such claim, suit, action or other proceeding brought against Countmagic Services Private Limited, its directors and employees, representatives, suppliers and Advisors is based on or arises in connection with the advise / opinion rendered by the expert to the user /visitor.

6.  DISCLAIMER OF WARRANTIES

You expressly agree that use of the website is at your sole risk. The website is provided on an ‘as is’ and ‘as available’ basis. Except as warranted in these Terms and Conditions, Countmagic Services Private Limited expressly disclaims all warranties of any kind, whether express or implied or statutory, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, data accuracy and completeness, and any warranties relating to non-infringement. Countmagic Services Private Limited shall not be responsible or liable for the authenticity, accuracy, completeness, errors, omissions, typographic errors, disruptions, delays, interruption, failure, deletion, defect of any information, research, reports, analysis, quotes etc in the website or any part thereof. Countmagic Services Private Limited does not warrant that the access to the website will be uninterrupted, timely, secure, or error free, the defects be corrected; nor does Countmagic Services Private Limited make any warranty as to the results that may be obtained from the website or as to the accuracy or reliability of the content contained in the website. Countmagic Services Private Limited shall not be liable for any action taken by you based on or relying on the information provided in or by the website. Countmagic Services Private Limited does not guarantee that the contents contained in the website would be virus free or free from other harmful contents. Countmagic Services Private Limited shall not be liable for any virus that may enter the system as a result of you using the website. Countmagic Services Private Limited shall not be liable for any direct, incidental or consequential loss, which may be caused to you as a result of the use of the website. Countmagic Services Private Limited shall settle the accounts as per the agreed terms in the first week of the succeeding month for the fee/consideration earned by the expert in the past month. The expert agrees to indemnify, defend and hold harmless Countmagic Services Private Limited and its directors and employees, representatives, suppliers and Advisors, against any claim, suit, action or other proceeding brought against Countmagic Services Private Limited, its directors and employees, representatives, suppliers and as by the user / visitor to the extent that such claim, suit, action or other proceeding brought against Countmagic Services Private Limited, its directors and employees, representatives, suppliers and Advisors is based on or arises in connection with the advise / opinion rendered by the expert to the user / visitor. Please note that the information, materials and graphics available on the website may be incomplete, out of date or incorrect and the information, materials and graphics available on the website may be subject to change without notice. You are at liberty to discontinue using the website if you are dissatisfied with any portion of the website or with any of these Terms & Conditions.

7.  Limitation of Warranties

Under no circumstances, even if Countmagic Services Private Limited has been advised of the possibility of such damages including but not limited to negligence, shall Countmagic Services Private Limited, its employees and directors and its third party Advisors / Experts be liable for any direct, indirect, incidental or consequential damages or any damages whatsoever including punitive or exemplary (including, but not limited to, damages caused by any virus, personal injury, loss of profits, data or other intangible, business interruption, loss of privacy, or any other pecuniary loss) Arising out of or in any way connected with the use/delivery/performance of the website, With the delay or inability to use this website or any links or items on the website, For the failure to provide services, or for any information, software, Products, services and related graphics obtained through this website, Transactions entered into through or from the website Otherwise arising out of the use of this website including representations made therein and the use of the products mentioned therein, Resulting from unauthorized access to or alteration of transmissions or data. Resulting from interruption, suspension or termination of the website whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent.

8. Cookies

Countmagic Services Private Limited uses a feature of your Internet Web browser called a ‘cookie’ to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer’s hard drive to track your clicks as you go through our site. Cookies are used to keep track of your past visits and to help us determine whether you came to our site from a particular Internet link or banner advertisement. Cookies can also be used to help save and retrieve past information which saves you from having to re-enter this information upon every visit to our Web site. You should also be aware that you have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to participate in activities on our site.

9. Jurisdiction

Since the website can be globally accessed, Countmagic Services Private Limited accepts no liability whatsoever, direct or indirect for non-compliance with the laws of any country other than that of India. Only the laws of India shall govern these Terms &Conditions and the operation of the website. Any law or statutory requirements of any other Country except India will have no applicability to these Terms & Conditions. The services available on the website are being offered primarily to the residents of India. Any foreign national or non-resident Indian located in foreign jurisdiction before entering into transactions on the website has to comply with the regulatory and statutory compliances of India and of the country of which he is the resident. It shall be the sole responsibility of foreign residents including non resident Indians in foreign jurisdictions to verify whether the services available on the website can be accessed and utilized in their respective jurisdictions. The services which are part of the website do not constitute an offer to sell or a solicitation of an offer to buy any services to any person in any jurisdiction where it is unlawful to make such an offer or solicitation. The laws of India shall govern these Terms and Conditions and the jurisdiction shall be Gurgaon, Haryana, India only. All disputes arising hereunder shall be referred to the sole arbitration of an arbitrator appointed by Countmagic Services Private Limited and finally settled in Arbitration in accordance with the Arbitration rules of India for the time being in force. The visitor / user hereby confirms that he shall have no objection to the appointment of such Arbitrator by Countmagic Services Private Limited or any doubts about the impartiality of the sole arbitrator so appointed. The venue of Arbitration shall be Gurgaon, Haryana, India and it shall be conducted in English language. Each party shall bear their respective Advocate and Solicitors costs.

10.  Payment Guidelines for Clients

Relax! Your payment is secure with us, until your appointment is successfully completed. In case you cancel or reschedule your appointment 24 hours prior to the scheduled appointment, your full payment shall be refunded. If you cancel or reschedule your appointment after 24 hours, but 2 hours prior to your scheduled appointment, only 40% payment shall be refunded. No refund is applicable for cancellations initiated less than 2 hours before the scheduled appointment. If for any reason, the Expert cancels the appointment, then your full payment shall be refunded. Feel free to contact us for any support or queries. Transaction charges will not be refunded in any case. Refund timelines are approximately 15 days from the date of cancellation of the appointment.

11.  Payment Guidelines for Experts

Your payment will be credited in your account, only after successful completion of your appointment. If due to any emergency, you are unable to keep the appointment, then you need to arrange for one of your experts to take the call, or contact team Visheshagya for assistance by clicking the ‘Contact Us’ icon on the home page. Your Consultation Fees includes all taxes i.e. service tax etc. If you are unable to keep your appointment, or if you cancel the appointment less than 2 hours prior to the scheduled appointment, you will be liable to provide a free consultation in lieu of the cancelled appointment for any further release of payment.

12.  Miscellaneous

That the relationship between you and Countmagic Services Private Limited is solely and expressly governed by these Terms and Conditions for the use of the website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Countmagic Services Private Limited with respect to the website. Countmagic Services Private Limited performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Countmagic Services Private Limited right’s to comply with governmental, court and law enforcement requests or requirements relating to your use of this website or information provided to gathered by Countmagic Services Private Limited with respect of such use. You agree to abide by any amendment or subsequent change in law or incorporation of any law, Government notifications, the rules, regulations and guidelines issued by Information Technology Act, 2000 and other regulatory bodies defining rules/regulations governing the offer of any service on the website and the law of the land. These changes and amendments shall be notified on the website and these Terms and Conditions will be suitably amended to be in conformity with the same and you agree to cooperate and abide by such changes. If any provision or condition of these Terms and conditions are held to be invalid or unenforceable by reason of any law, rule, administrative order or judicial decision by any court, or regulatory or self-regulatory agency or body, such invalidity or unenforceability shall attach only to such provision or condition. The validity of the remaining provisions and conditions shall not be affected thereby and these Terms and Conditions shall be carried out as if any such invalid or unenforceable provision, term or condition was not contained herein. All transactions are generally carried out within a reasonable time but for transactions which cannot be carried out instantaneously the same will be carried out during working hours either on the same day or on the next working day or such further period as may be determined and/or specified by Countmagic Services Private Limited depending upon the time of logging of the transaction. Countmagic Services Private Limited shall not be responsible for any delay which may occur due to late carrying out of the transactions. All transactions that are carried out by you shall be subject to Governmental notifications, rules, regulations and guidelines and statutes and other regulatory bodies defining rules/regulations governing the offer of sale of any product on the website and the law of the land. Countmagic Services Private Limited may from time to time send by e-mail or otherwise, information relating to its products and services offered by its group companies or Affiliates, general information related to its products and other services. You agree and acknowledge that any rights not expressly granted herein are reserved. The clause headings in these Terms and Conditions are for only for convenience and do not affect the meaning of the relative term.

REQUEST A CALLBACK